1. Introduction
Welcome to CiviM Grains.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://civimgrains.com/ or make a purchase.
By accessing or using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use the site.
2. Information We Collect
We collect personal and non-personal information to provide and improve our services.
a. Personal Information:
When you create an account, place an order, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (processed securely via third-party payment gateways)
b. Non-Personal Information:
We may automatically collect certain information such as:
Browser type, IP address, device information
Pages visited, time spent, and website activity data
3. How We Use Your Information
Your data helps us serve you better. We use the collected information for:
Processing and delivering orders
Communicating order updates and offers
Improving our products, website, and user experience
Responding to queries or support requests
Sending promotional messages (only if you have opted in)
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and personalize content. Cookies help us:
Remember your cart and preferences
Track website traffic and analytics
Offer relevant deals and recommendations
You can disable cookies in your browser settings, but some parts of the site may not function properly.
5. Data Security
We use standard security measures to protect your personal information. All payments are processed through secure and verified gateways to ensure data encryption.
However, no method of transmission over the internet is completely secure. CiviM Grains cannot guarantee absolute security.
6. Third-Party Services
We may use third-party tools or services (like payment gateways, analytics, or delivery partners) that collect, process, or store information under their own privacy policies.
CiviM Grains is not responsible for the privacy practices of such third parties.
7. Sharing of Information
We do not sell or rent your personal data to anyone.
We may share information only in the following cases:
With delivery partners to ship your order
With payment processors for transaction completion
To comply with legal obligations or prevent fraud
8. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of marketing emails anytime
Request data portability or limitation of processing
To exercise your rights, contact us at civimgrains.marketing@gmail.com.
9. Children’s Privacy
Our website and services are intended for individuals aged 18 years or older.
We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us immediately.
10. Changes to This Policy
CiviM Grains may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage users to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
📧 Email: civimgrains.marketing@gmail.com
📞 Phone: +91 8450912454
🌐 Website: https://civimgrains.com/
12. Consent
By using our website, you consent to our Privacy Policy and agree to its terms.